Production and delivery are confirmed after consultation, quotation, artwork approval, and payment confirmation. Domestic and international delivery terms are stated in the applicable quotation.
Last updated: 2026-07-29UrbanDream B2B
UrbanDream verified its public seller information and contact details on July 29, 2026. These policies reflect the current operating model. Automated checkout remains locked until the owner completes the final payment-policy review and provider checkout, webhook, cancellation, and refund workflows pass testing.
1. Production and fulfillment schedule
Timing varies by product, quantity, customization, artwork-approval date, and production capacity.
The estimated production period and delivery date are provided in the quotation or consultation room.
Urgent delivery, event dates, or venue-opening dates should be disclosed at the start of the consultation.
If UrbanDream cannot meet a confirmed date, it will notify the buyer without undue delay and discuss rescheduling, substitution, cancellation, or refund according to production status. Mandatory consumer refund periods take precedence.
2. Domestic delivery in Korea
Domestic delivery may use parcel, freight, or direct delivery depending on quantity and volume.
The delivery method, base shipping charge, island or remote-area surcharge, freight charge, tax-document handling, and address are confirmed in the quotation before payment.
Large orders may require split shipment or delivery on an agreed date.
3. International shipping
Availability and cost vary by destination, customs requirements, transport method, and importer information.
Unless otherwise agreed, the buyer or importer bears destination duties, taxes, customs charges, and import restrictions.
International buyers should provide the destination country, quantity, requested date, invoice information, and requested shipping terms during consultation.
Freight, insurance, customs responsibility, and risk transfer follow the Incoterms rule or separate term stated in the quotation or invoice. UrbanDream will not request overseas payment before those terms are confirmed.
4. Inspection after receipt
Please inspect quantity, damage, and delivery accuracy promptly and preferably report an issue within 7 days of receipt. This recommended period does not limit any statutory defect or withdrawal right.
Provide product and packaging photographs, tracking information, and the affected quantity.
Any remedy is discussed against the approved artwork and agreed inspection criteria.